The short terms for using this site.

Who we are

"Squatch CC," "we," and "us" mean Squatch.CC LLC, a limited liability company headquartered in Springfield, Missouri, United States. "The site" means squatch.cc and its subdomains. Contact: [email protected].

Acceptance

By using this site you agree to these terms. If you don't agree, please don't use the site.

The site is informational

The site describes what we build, who we are, and how to talk to us. Nothing on the site — including the case study, the intake form, or the "Get in touch" flow — is by itself an offer to enter into a contract, a warranty, or professional advice. Every real engagement is governed by a separately signed agreement.

Getting in touch

• The “Let’s talk” form and the booking calendar were both removed on 21 September 2026. Contact is by email at [email protected] (see the Privacy Policy). The Chat button was removed on 17 October 2026.
• Writing to us does not create an obligation on either side.
• We may respond, decline, or refer you elsewhere.
• Please provide accurate information. Please don't impersonate anyone.
• Please don't send Protected Health Information (PHI) or other sensitive third-party data through public channels — see the Privacy Policy.

SMS

If you text our customer-care number, +1 888-344-3607, or Hearth Help, +1 877-853-1986, you agree to receive replies from Squatch Stack about your message, order, project or Hearth system, in that conversation only, and use of that service is also governed by our SMS program disclosure. We never add you to a marketing list. Reply STOP to opt out at any time. Msg & data rates may apply.

Acceptable use

• Don't misuse the site or our systems.
• Don't attempt to disrupt the site, our infrastructure, or other users.
• Don't scrape destructively or in ways that materially affect our costs.
• Don't attempt to bypass rate limits, honeypots, or other protections on the intake API.
• Don't upload malicious content or use our contact address to send spam.

Intellectual property

The site's text, design, logos, and photography are the property of Squatch.CC LLC or used with permission. You may link to public pages. Please don't republish substantial portions of the content without asking.

Third-party services

This site is hosted on Cloudflare. SMS runs through Twilio when you text us, and that is the only third party that receives anything you give us. The self-hosted booking calendar at book.squatch.cc was retired on 21 September 2026; the “Let’s talk” form now composes a message in your own email client and posts to no server of ours. We are not responsible for the availability or accuracy of third-party services, but we choose them intentionally and disclose their role.

Disclaimer

The site is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the fullest extent permitted by law, Squatch.CC LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of the site. Our total aggregate liability for any claim arising out of your use of the site itself (as distinct from a signed engagement agreement) is limited to US $100.

Governing law

These terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-laws principles. Venue for any dispute arising out of these terms is the state or federal courts located in Greene County, Missouri.

Changes

We may update these terms from time to time. Material changes will be reflected in the "last updated" date at the bottom of this page.

Contact

Questions: [email protected]. Postal: Squatch.CC LLC, Springfield, Missouri, United States.

Last updated: 2026-10-15.